Terms & Conditions

Thank you for joining us to create a future where people don’t fear hospitals or ageing alone – your support means the world to us!

 This page sets out the Terms and Conditions regarding:

• Access to the Clown Doctors Australia community fundraising website, hosted on the Funraisin platform (the Website); and

• Participation in any fundraising events via the Website (including any associated fundraising) (the Event).

Please read this document in full and contact Clown Doctors Australia on 02 8978 4500 with any questions. Thank you for your support.

Part A – Your Personal Details

Privacy Collection Statement

We collect the personal information you provide to us in order to enable us to record your donation and contact you in the future, including to inform you about promotions or activities which we think you may be interested in.

We may disclose your personal information to organisations or individuals who assist us in processing your donation or where you have agreed we may disclose it.

For further details, including how to access and correct your personal information, or information about Clown Doctors Australia’s complaints handling processes, please see our Privacy Policy at: https://clowndoctorsaustralia.org.au/privacy-policy

Part B – Our Website

Use subject to Terms and Conditions

Your access to the Website and participation in the Event is conditional upon you accepting and complying with these Terms and Conditions together with our Privacy Policy and other terms set out on the Website. Your use of the Website and/or registration for the Event constitutes your agreement to these Terms and Conditions.

We may amend these Terms at any time by posting the updated version on the Website. You should visit this page periodically to review the Terms.

Your information on this Website

• Online registration to fundraise will result in your name and personal fundraising page being publicly available online. Contact details will not be made public.
• Unless marked as anonymous, all online donations will display the donor’s name on your fundraising page.
• Clown Doctors Australia reserves the right to remove any material posted to your fundraising page that is unlawful, objectionable, misleading, or which might adversely affect our reputation.

Trademarks and Copyright

All names, logos and trademarks are property of Clown Doctors Australia or third parties who have contributed to the Website. Nothing on the Website grants any licence or right to use or distribute any name, logo or trademark without express written agreement.

The content of this Website, including text, graphics, images and other material, is protected by copyright law. You may only use Website material for the purpose of participating in the Event.

Restrictions on use

The Website is available only for your personal and non-profit use for the purpose of participating in the Event. You must not:

• Post unlawful, offensive or misleading content
• Upload harmful code or attempt to disrupt the Website
• Misrepresent your identity or affiliation

Part C – Fundraising Rules

• You must be 18 or older to register. If under 18, a parent or guardian must supervise your fundraising.
• Fundraising activities must comply with all relevant state and territory fundraising laws. You are responsible for permits and licenses.
• Door-to-door appeals, street collections, and telemarketing are not permitted.
• Fundraisers must act ethically and respectfully. Prohibited behaviours include: 
• Threatening or endangering others
• Use of illicit drugs or intoxication
• Use of inappropriate language
• If children or older people are present at your event, ensure their safety with appropriate supervision. At least two adults must be present unless a parent/guardian is in attendance.

Financial Responsibilities

• You are responsible for all costs and coordination of your fundraising activity.
• Expenses must not exceed 30% of gross proceeds, or a lower percentage as required by law. In NSW, the maximum is 40% unless otherwise approved.
• All funds raised through the platform will be processed digitally.

Tax-Deductible Donations

• Donations of $2 or more may be eligible for a tax-deductible receipt.
• Receipts are issued automatically for online donations.
• Donations made in exchange for goods or services (e.g., raffle tickets, merchandise, event entry) are not tax-deductible.

Branding and Promotion

• All promotional and media materials must be approved by Clown Doctors Australia.
• Approved logos and messaging will be provided upon request.
• In-kind goods or services must be used for the intended purpose. Unused items should be donated to Clown Doctors Australia.

Media and Public Relations 

• Any media activity or publicity related to your fundraising must be approved by Clown Doctors Australia before proceeding.
• Fundraisers must not contact or speak to media outlets directly on behalf of Clown Doctors Australia.
• If you would like media support, please contact our team so we can manage messaging and provide approved materials.
• We do not encourage the use of program participants (children or older people) in promotional materials unless provided by our team.
• Contact us before approaching any public personality or celebrity.
• A representative may attend your event depending on availability.

Part D – Risk, Insurance & Liability

Mandatory Risk Warning

 Recreational activities are dangerous and involve a significant risk of physical harm or personal injury, including permanent disability and/or death. Any such injury may result not only from your actions but from the action, omission or negligence of others.

Your Responsibilities

• You are responsible for your own health and safety and that of participants.
• You must obtain appropriate public liability insurance for any in-person events. Clown Doctors Australia does not provide insurance coverage for fundraisers.
• You agree to release Clown Doctors Australia from any liability arising from your fundraising activity, except where caused by our negligence.

Virtual Events

• Ensure your route and equipment are safe and comply with health advice. Inform a support person, carry a phone, and note emergency contacts.

Part E – Changes, Complaints & Termination

• Notify us immediately of any complaints and work to resolve them within 60 days.
• Clown Doctors Australia may revoke your fundraising approval at any time if your activity is deemed inappropriate or harmful to our reputation.